TUI Global Hotel Awards 2025: Travellers rank the best hotels globally!
Lindos Blu Luxury Hotel & Suites winning Best Hotel Globally for the fourth consecutive year
Carmen Riu, former CEO of RIU Hotels & Resorts awarded the Lifetime Achievement Award for her visionary leadership in the hospitality industry
Best Hotel Cities was awarded to H10 Casa de la Plata
This year’s awards feature new categories; Best Large Hotel, Best Newcomer and Best Hotel TUI France
All hotels on TUI's Top 100 list were eligible for a category award
On behalf of its more than 20 million guests, TUI Group proudly announces the winners of the TUI Global Hotel Awards 2025, honouring the finest hotels and resorts from around the world. The ceremony, held in Berlin, brought together industry leaders, top hotel brands, and hospitality professionals to celebrate hoteliers who have made a specific effort to deliver the absolute best in hotel experiences. The winners are determined entirely by guest feedback, and this year's winners represent record high satisfaction scores (CSQ).
“For many of our guests, the hotel stay is the highlight of their holiday. That's why it's crucial for us to collaborate with hotels that are passionate about providing the best possible experience. The winners of the TUI Global Hotel Awards embody this dedication, achieving unprecedented high quality scores this year. This underscores the importance of continually striving for excellence, which they most certainly do. I am immensely proud and honoured to celebrate our winners”, says Sebastian Ebel, CEO of TUI Group.
The TUI Global Hotel Awards serve as a benchmark of excellence, celebrating the hard work and dedication of hotel teams worldwide. The breadth of TUI's global portfolio is represented through the awards, including small family run hotels, boutique hotels, large resorts, beach hotels, spa and wellness centres, ski resorts and city break hotels.
The highlight of the ceremony is the Best Hotel Globally Award, which crowns the hotel with the best customer feedback scores across all markets and all categories. For the fourth consecutive year, this title was awarded to the Lindos Blu Luxury Hotel & Suites in Rhodes.
“The entire team at the Lindos Blu Luxury Hotel & Suites consistently excel at what they do. Despite rising quality scores and increasing competition, they continuously rank among the very best in the world. Their hotel, their staff and the experience they offer is exceptional, and it is my absolute privilege to honour their dedication”, says David Schelp, CEO of Markets and Airline.
The Lindos Blu Luxury Hotel & Suites, located on the beautiful island of Rhodes, is an adult-only retreat that promises complete relaxation and indulgence. This 5-star hotel offers breathtaking views and a serene atmosphere. The hotel features a series of terraces leading down to a sandy beach, villas and maisonettes with private pools, two restaurants, a penthouse sun-terrace, indoor and outdoor pools, and a luxurious spa. Guests can enjoy the finest Greek and Mediterranean cuisine at the hotel's restaurants and bars, and experience personalised service that promises to make every stay unforgettable. The Lindos Blu Luxury Hotel & Suites has been recognised as the Best Hotel Globally by TUI guests, highlighting its exceptional service and quality standards.
This year’s awards feature new categories, Best Newcomer being one of them. The recipient of this award has made it into the Top 100 list this year and has the highest accommodation score of all the new hotels on the list for the period under review.
The Constantinou Bros Asimina Suites Hotel is dedicated to providing authentic holiday experiences, ensuring guests enjoy their luxury accommodations and exceptional service. The Constantinou Bros Asimina Suites Hotel is a luxurious 5-star, all-suites, adults-only hotel located in Paphos, Cyprus. Situated directly on a private sandy beach, the hotel offers an exclusive and tranquil environment for guests seeking a serene getaway.
“Earning a spot on the Top 100 list is an outstanding achievement, placing them among the top 1% of hotels in our portfolio. Additionally, achieving the highest score among newcomers to the list warrants a special recognition. Congratulations to the entire team at The Constantinou Bros Asimina Suites Hotel. Your dedication to caring for our mutual guests is truly inspiring,” says Stefan Baumert, Chief Commercial Officer Marketplace.
This category recognises and celebrates the city hotel in TUI's portfolio which have received the highest accommodation score among guests from all source markets the hotel is available to. The Best Hotel Cities Award was presented to the H10 Casa de la Plata for their excellent attention to quality and service.
H10 Casa de la Plata is a newly built four-star hotel located on a charming pedestrian street in the historic centre of Seville. The hotel's design is inspired by a traditional Seville home, with colourful ceramic tiles decorating the walls. The breakfast restaurant offers access to an exclusive typical Andalusian courtyard, and on the roof, you will find a splash pool with panoramic views of the city.
“The team at H10 Casa de la Plata is truly exceptional. They consistently provide outstanding hotel experiences to our mutual guests. Congratulations on winning this award for the second consecutive time”, says Nicole Sohnrey, Director of Accommodation Connectivity & Solutions.
This award recognises the most exciting, inspiring, and innovative hotel sustainability initiative of the last 12 months. Whether through transforming hotel operations or supply chains in response to global environmental challenges. The TUI Sustainability Award 2025 was given to Akra Hotels for their investments in 100% green energy. The group has been highly dedicated to sustainability for many years already and drive several impactful initiatives across their business. Their latest investments in a photovoltaic power plant project showcases the ambition to become self-sufficient, to reduce electricity costs and to contribute to carbon reduction and sustainable development. Their three solar power plants, located in Elamli and Alanya region, have a total capacity of more than 12 MW and will supply four hotels of Akra Hotels with electricity from renewable energy sources.
At the core of the tourism industry are individuals and organizations that have redefined hospitality. The Lifetime Achievement Award honours those who have made a lasting impact.
At the TUI Global Hotel Awards 2025, Carmen Riu, former CEO of RIU Hotels & Resorts was awarded the Lifetime Achievement Award for her visionary leadership in the hospitality industry. She has left a lasting mark on RIU Hotels & Resorts and the global tourism landscape. Starting her career in 1977 as manager of the Hotel Riu Bali in Playa de Palma, Carmen rose to become co-CEO alongside her brother Luis in 1998, steering the company through unprecedented growth and challenges. Under her leadership, RIU expanded internationally, growing to 98 hotels across 21 countries and welcoming 6.7 million guests in 2024. Her decision to retire in 2025, after nearly five decades of service, marks the end of an era for RIU, but her legacy of innovation, expansion, and dedication to quality will continue to shape the company and the industry for generations to come.
- Best Hotel TUI Nordics: Flamingo Paradise Beach Hotel
- Best Hotel TUI UK & Ireland: TUI BLUE Barut Andiz
- Best Hotel TUI Netherlands: Steigenberger Coraya Beach
- Best Hotel TUI Belgium: Rixos Sharm El Sheikh Adults Only
- Best Hotel TUI France: Club Lookéa Maspalomas
- Best Hotel TUI Germany, Austria & Switzerland: Acanthus Cennet Barut Collection
- Best Hotel TUI Poland & Czech Republic: Hotel Meryan
- Best Large Hotel: Riu Gran Canaria
- Best Newcomer: Constantinou Bros Asimina Suites Hotel
- Best Hotel TUI BLUE: TUI BLUE Barut Andiz
- Best Hotel Cities: H10 Casa de la Plata
- Best Hotel Overland: TIME TO SMILE Aparthotel Golden Lodges
- Best Hotel East Med’ & North Africa: Lindos Blu Luxury Hotel & Suites
- Best Hotel Spain, Portugal & West Africa: Grupotel Parc Natural & Spa
- Best Hotel Long Haul: TUI BLUE Olhuveli Romance
- Sustainability Award: Akra Hotels
- TUI Care Foundation Award: Metaxa Hospitality Group
- Best Hotel Globally: Lindos Blu Luxury Hotel & Suites
- Lifetime Achievement Award: Carmen Riu of RIU Hotels & Resorts
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About the TUI Global Hotel Awards
The TUI Global Hotel Awards is an annual award ceremony where TUI Group, on behalf of its more than 20 million guests worldwide, recognize and celebrate the hotels in its portfolio which have delivered outstanding service and quality during the past year.
The winners are selected through careful evaluation of feedback provided by TUI hotel guests. Their opinions and assessments determine the honourees exclusively as the TUI Global Hotel Awards aims to reflect the satisfaction and acknowledgment of those who have directly experienced the service and quality delivered at each hotel.
About TUI Group
The TUI Group is one of the world's leading tourism groups and operates worldwide. The Group is headquartered in Germany. TUI shares are listed in the MDAX index of the Frankfurt Stock Exchange and in the regulated market of the Lower Saxony Stock Exchange in Hanover. TUI Group offers its over 20 million customers integrated services from a single source and forms the entire tourism value chain under one roof. The Group owns over 400 hotels and resorts with premium brands such as RIU, TUI Blue and Robinson and 17 cruise ships, ranging from the MS Europa and MS Europa 2 in the luxury class and expedition ships in the HANSEATIC class to the Mein Schiff fleet of TUI Cruises and cruise ships operated by Marella Cruises in the UK. The Group also includes Europe's leading tour operator brands and online marketing platforms, for example for hotel-only or flight-only offers, five airlines with more than 130 modern medium- and long-haul aircraft and around 1,200 travel agencies. In addition to expanding its core business with hotels and cruises via successful joint ventures and activities in vacation destinations, TUI is increasingly focusing on the expansion of digital platforms. The Group is transforming itself into a global tourism platform company.
Global responsibility for sustainable economic, environmental and social action is at the heart of our corporate culture. With projects in 25 countries, the TUI Care Foundation initiated by TUI focuses on the positive effects of tourism, on education and training and on strengthening environmental and social standards. In this way, it supports the development of vacation destinations. The globally active TUI Care Foundation initiates projects that create new opportunities for the next generation.