A total of six hotels in the RIU chain from the Canary Islands were awarded by customers in Scandinavian countries who booked their holidays through the tour operator TUI Nordic. Two that stood out were the Riu Palace Tenerife, a 4-star hotel located in Adeje, and Riu Palace Meloneras, a 5-star hotel located in Meloneras, Gran Canaria, as they won “Gold” for Best Hotel in their categories.
Riu Palace Tenerife also achieved the top position in the categories Best Staff Service and Best Cleaning, as well as earning “Silver” in the Commitment to the Environment category. Its neighbour, the adults-only hotel Riu Arecas, also scooped up two awards, in this case “Bronze” for Best Hotel in its category and Best Cleaning Service.
Meanwhile, Riu Palace Meloneras in Gran Canaria was recognised with “Gold” for Best Hotel and Best Cleaning Service. Other hotels in the RIU chain in Gran Canaria that were awarded by TUI Nordic were Riu Palace Maspalomas, Riu Palace Oasis and Riu Papayas.
RIU received these prestigious awards in recognition of its hard work to maintain a high level of satisfaction among guests. These accolades are based on the results of satisfaction surveys completed by TUI Nordic customers after their holidays.
The international RIU chain was founded in Mallorca by the Riu family in 1953 as a small holiday firm and is still owned by the family's third generation. The company specialises in holiday resorts and over 74% of its establishments offer its acclaimed All Inclusive by RIU service. With the inauguration of its first city hotel in 2010, RIU is expanding its range of products with its own line of city hotels called Riu Plaza. RIU Hotels & Resorts now has 98 hotels in 21 countries. In 2024, the chain welcomed 6,7 million guests and provided jobs for a total of 38.055 employees. RIU is currently the world's 40th ranked chain, one of the Caribbean's most popular, and the fourth largest in Spain in number of rooms.