All RIU Hotels and its employees are willing to offer a modern and complete experience to their customers once again, always offering them the maximum possible guarantees of health and safety with the application of the Security Protocols developed by the chain in collaboration with the consulting firm Preverisk included in the RIU COVID-19 Manual. The chain has extensive experience with the management of these strict protocols since it has been applying them in all its operating hotels since the first reopening, on May 25th, 2020. At RIU, workers and guests have the maximum security guarantees without forgetting to enjoy and relax.
The international RIU chain was founded in Mallorca by the Riu family in 1953 as a small holiday firm and is still owned by the family's third generation. The company specialises in holiday resorts and over 74% of its establishments offer its acclaimed All Inclusive by RIU service. With the inauguration of its first city hotel in 2010, RIU is expanding its range of products with its own line of city hotels called Riu Plaza. RIU Hotels & Resorts now has 98 hotels in 21 countries. In 2024, the chain welcomed 6,7 million guests and provided jobs for a total of 38.055 employees. RIU is currently the world's 40th ranked chain, one of the Caribbean's most popular, and the fourth largest in Spain in number of rooms.