This award recognises establishments that constantly get excellent reviews and maintain their rating between 4 and 5 over a 12-month period. The digital platform uses a patented algorithm to assess the quality, quantity and relevance of reviews and opinions submitted by users over a 12-month period, as well as the popularity index of the destination. In this way, users can share their experiences and review their stay as a guide for future customers.
This award recognises the efforts made by the staff of RIU hotels on a daily basis to offer a great service, always focusing on customer satisfaction.
The following RIU hotels have received one of these awards:
Riu Gran Canaria
Riu Playa Blanca
Riu Plaza Panama
Riu Palace Zanzibar
Riu Plaza Berlin
Riu Palace Antillas
Riu Palace Boavista
Riu Karamboa
Riu Touareg
Riu Palace Santa Maria
Riu Dubai
Riu Palace Oasis
Riu Palace Palmeras
Riu Palace Maspalomas
Riu Papayas
Riu Palace Meloneras
Riu Vistamar
Riu Palace Tenerife
Riu Arecas
Riu Buenavista
Riu Garoe
Riu Palace Jandia
Riu Palace Tres Islas
Riu Calypso
Riu Paraiso Lanzarote
Riu Monica
Riu Nautilus
Riu Costa del Sol
Riu La Mola
Riu Concordia
Riu Festival
Riu Plaza España
Riu Plaza New York Times Square
Riu Plaza Manhattan Times Square
Riu Plaza Fisherman’s Wharf
Riu Plaza The Gresham Dublin
Riu Negril
Riu Palace Tropical Bay
Riu Reggae
Riu Palace Jamaica
Riu Ocho Rios
Riu Atoll
Riu Palace Maldives
Riu Tikida Palmeraie
Riu Palace Tikida Agadir
Riu Palace Tikida Taghazout
Riu Tikida Beach
Riu Tikida Garden
Riu Palace Mexico
Riu Yucatan
Riu Lupita
Riu Playacar
Riu Palace Las Americas
Riu Palace Peninsula
Riu Palace Costa Mujeres
Riu Palace Pacifico
Riu Palace Cabo San Lucas
Riu Palace Baja California
Riu Plaza Guadalajara
Riu Madeira
Riu Palace Punta Cana
Riu Baobab
The international RIU chain was founded in Mallorca by the Riu family in 1953 as a small holiday firm and is still owned by the family's third generation. The company specialises in holiday resorts and over 74% of its establishments offer its acclaimed All Inclusive by RIU service. With the inauguration of its first city hotel in 2010, RIU is expanding its range of products with its own line of city hotels called Riu Plaza. RIU Hotels & Resorts now has 98 hotels in 21 countries. In 2024, the chain welcomed 6,7 million guests and provided jobs for a total of 38.055 employees. RIU is currently the world's 40th ranked chain, one of the Caribbean's most popular, and the fourth largest in Spain in number of rooms.