This award is presented to hotels that have received an overall score of 8.8 or higher out of 10 in a minimum of 50 satisfaction surveys completed by TUI customers over the course of 2022. This award is very important for RIU as it shows how satisfied its customers are worldwide and recognises the daily effort made by the chain and its employees to offer the best service.
The following 32 RIU hotels have been awarded this quality guarantee:
Riu Palace Boavista
Riu Palace Santa Maria
Riu Dubai
Riu Concordia
Riu Playa Park
Riu Festival
Riu Gran Canaria
Riu Palace Oasis
Riu Palace Meloneras
Riu Palace Tenerife
Riu Palace Palmeras
Riu Papayas
Riu Vistamar
Riu Buenavista
Riu Paraiso Lanzarote
Riu Palace Maspalomas
Riu Arecas
Riu Palace Jandia
Riu Monica
Riu Nautilus
Riu Costa del Sol
Riu Plaza España
Riu Plaza Manhattan Times Square
Riu Atoll
Riu Palace Maldives
Riu Playacar
Riu Palace Riviera Maya
Riu Palace Tikida Taghazout
Riu Madeira
Riu Sri Lanka
Riu Jambo
Riu Palace Zanzibar
The international RIU chain was founded in Mallorca by the Riu family in 1953 as a small holiday firm and is still owned by the family's third generation. The company specialises in holiday resorts and over 74% of its establishments offer its acclaimed All Inclusive by RIU service. With the inauguration of its first city hotel in 2010, RIU is expanding its range of products with its own line of city hotels called Riu Plaza. RIU Hotels & Resorts now has 98 hotels in 21 countries. In 2024, the chain welcomed 6,7 million guests and provided jobs for a total of 38.055 employees. RIU is currently the world's 40th ranked chain, one of the Caribbean's most popular, and the fourth largest in Spain in number of rooms.