RIU Hotels & Resorts has been awarded the Traveller Review Award 2020 bestowed by Booking.com, the global leader in online hotel reservations. To be a winner of the Traveller Review Awards, hotels need to have a review score between 8 and 10 as well as a review score calculated from a minimum of five reviews left by Booking.com guests. Each guest can rate the following categories: “Location”, “Cleanliness”, “Comfort”, “Value”, “Facilities”, and “Staff” and indicate a final, separate property score.
Among the award-winning establishments, six hotels belong to the Riu Plaza urban hotel line located in Panama, Mexico, Germany, the United States, Spain and Ireland and nine holiday hotels located in popular sun and beach destinations such as Balearic Islands, Canary Islands, Zanzibar, Sri Lanka and Maldives.
These following 15 RIU hotels received the Traveller Review Award 2020:
The international RIU chain was founded in Mallorca by the Riu family in 1953 as a small holiday firm and is still owned by the family's third generation. The company specialises in holiday resorts and over 74% of its establishments offer its acclaimed All Inclusive by RIU service. With the inauguration of its first city hotel in 2010, RIU is expanding its range of products with its own line of city hotels called Riu Plaza. RIU Hotels & Resorts now has 98 hotels in 21 countries. In 2024, the chain welcomed 6,7 million guests and provided jobs for a total of 38.055 employees. RIU is currently the world's 40th ranked chain, one of the Caribbean's most popular, and the fourth largest in Spain in number of rooms.