Austria
On the last Friday before the Christmas holidays, TUI Group CEO Sebastian Ebel visited several travel agencies in his hometown of Brunswick. He took the opportunity to thank the local travel agents for a successful and cooperative partnership. The visit was made on behalf of all TUI branches, franchisees and partner agencies.
During the talks in his home state of Lower Saxony, he took time to listen to the concerns and wishes of the travel agents. The focus was on open dialog: “Don't mince your words, I want to know where the shoe pinches and where we could do even better. And who could answer this better than our colleagues with direct customer contact. The personal exchange with travel agencies is very important to me and will continue in 2024. A big thank you for the work you did last year – a record year for travel agencies in many places.”
